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Frequent Questions about PirateMail

Finding your email address the first time.

You must login to SPYGLASS to find your email address the first time.

SPYGLASS is the Internet Student Information System for Pensacola Junior College and should be used to manage all aspects of your experience here, from registration to grades and personal data. Your email address will be displayed on the opening page after you login.

**Please note that login to SPYGLASS uses your student number and a PIN. These are different from the email username you are given.

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What is my password?

When your user account is created, an initial password is set to your date of birth in the format YYYYMMDD.

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To change your password
  1. Click Options options graphic
  2. General Settings.
  3. Under Change Your Password, type your existing password.
  4. Type a new password.
  5. Retype the new password for verification.
  6. Click Save to save your password.
    Please Note: Password must be at least five (5) characters, and can include letters, numbers and symbols.

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To designate a folder to collect sent messages

By default, copies of sent messages are NOT retained in your PirateMail mailbox. You can, however, designate a folder to store copies of sent messages.

  1. Click Options options graphic > Mailbox Management
  2. From the Sent Folder drop-down list under Mailbox Settings, select the folder in which you want to store sent messages.
  3. Click Save to save your folder settings.

Log out of PirateMail and Log Back in for the change to take effect.

Saved copies of sent messages occupy space in your mailbox and count against your mailbox quota, which is 50 MB.

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To send a mail message
  1. From the PirateMail main window, click Compose.options graphic
  2. Click Address Book to add recipients in the To, CC, and BC boxes. or Type a recipient's address in the To, CC, or BC box. Separate multiple addresses with a comma.
  3. Type a subject and message. You can include Web site locations or addresses (URLs) in both the Subject and Message boxes.
  4. Click Attach to attach files to the message.
  5. Click on Browse
  6. Select the file you wish to attach
  7. Click on Add (if you wish to add another, click Add) otherwise,
  8. Click on OK
  9. Click Send.

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To add entries to a personal address book
  1. From the PirateMail main window, open the Address Book.options graphic
  2. Click the Create button
  3. Fill in the contact's name as you want it to appear in the Address Book. If you want to send messages to the entry, make sure you complete the E-Mail Address field.
  4. Fill in any other fields you want. Any information you add will be displayed when you select the entry in the Address Book.
  5. Click OK to save the entry to the selected address book.

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To schedule an appointment
  1. From the PirateMail main window, click Compose options graphic to create a new mail message > click Appointment to change the mail message to an appointment. or From the Calendar click Create > Appointment.
  2. Click Address Book to add recipients in the Required, Optional, and Not Attending boxes. If you want to create a personal appointment that only displays in your Calendar, do not add additional names. or Type a recipient's address in the Required, Optional, or Not Attending box. You must always provide a fully qualified domain with the recipient's address (for example, abc1001@students.pjc.edu instead of just abc1001), even if the recipient is hosted on the same server. Separate multiple addresses with a comma.
  3. Specify the start month, day, year, and beginning time for the appointment.
  4. Specify the end month, day, year, and end time for the appointment.
  5. Type a subject and message. You can include Web site locations or addresses (URLs) in both the Subject and Message boxes.
  6. If the appointment will occur on a regular basis, specify the recurrence settings.
  7. Click Send

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To append text to the bottom of each message
  1. Click Options options graphic > Mailbox Management.
  2. In the Signature field, type the text you want added to the bottom of each message you send.
  3. Click Save to save your personal signature.

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To add a folder
  1. In the Folder List click Add Folder.
  2. Type a name in the Folder Name field. NOTE: By default, new folders are added at the root level of the mailbox.
  3. Click OK.

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To delete a folder
  1. From the Delete Folder drop-down list, select the folder you want to delete.
  2. Click OK to confirm the deletion

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To move an item to a folder
  1. To move an item you received, click Inbox in the Toolbar.or To move an appointment, task, or note you've already accepted, click Calendar in the Folder List. orTo move an item you sent, click the folder in the Folder List that you have designated as your Sent Folder.
  2. Locate the item in the Item List.
  3. Select the item > click Move at the top of the Item List. orClick the item to open it > click Move.
  4. From the drop-down list, select the folder where you want to move the item, and then click OK.

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Setting the PirateMail Language

You need to make sure your PirateMail language setting matches the language in which you normally receive mail messages.

  1. In PirateMail, click Options options graphic > General Settings.
  2. Under WebAccess Settings, click the Language drop-down list to display the available languages.
  3. Select your language.
  4. Click Save to save the changes.

Language changes go into effect immediately.

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To automatically reply to messages while you are away

PirateMail recognizes that occasionally you may not retrieve messages for an extended period of time (such as when taking a vacation). In these instances, you can configure PirateMail to reply to messages while you are away.

  1. In PirateMail, Click Options options graphic > Mailbox Management.
  2. Under Automatically reply to all new messages, select Yes.
  3. In the Message field, provide the message to use as a response while you are away.
  4. Click Save to save the changes.

When you return, be sure to immediately disable your automated reply.

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Checking the space available in your Mailbox

Inside your PirateMail web screen, you can see the Mailbox Usage in the top left corner, below the folder list. Your mailbox is limited to 50 Megabytes. You may send messages no larger than 5 Megabytes.

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What if my Name Changes?

PirateMail reflects your named based on what is shown in Pensacola Junior College Student Records System. In order to change your name in the PirateMail address book, you will need to first change your name on record with the Registrar's office. The Registrar will forward the change data to the Student Help Desk for action. However, your email address will not change.

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Can I forward my students.pjc.edu mail to a personal emailbox?

No, PJC has chosen to remove the option of automatic forwarding. This will help us to ensure that mail of a confidential nature will not be compromised and will minimize the problems of mail not being received by outside systems.

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